Application
This unit describes skills and knowledge required to establish, monitor and review the business continuity management framework and strategies for an organisation.
The unit applies to individuals working in positions of authority who have the responsibility for embedding business continuity management into corporate or organisational levels of a business.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
1. Create business continuity management framework | 1.1 Identify organisational scope, critical business operations and resources, and risks and disruption scenarios 1.2 Develop risk management strategy 1.3 Conduct a business impact analysis 1.4 Develop business continuity management framework according to identified potential risks and interruption to critical business operations 1.5 Demonstrate sponsorship, responsibility and accountability for business continuity management framework 1.6 Consult with stakeholders to establish governance structures for the business continuity management framework, according to size of organisation 1.7 Determine and seek approval from relevant stakeholders on resources for implementation of business continuity management framework 1.8 Support stakeholders to implement business continuity management framework |
2. Monitor business continuity management framework and strategies | 2.1 Develop a cyclical review process for monitoring business continuity management framework 2.2 Communicate and provide to relevant stakeholders information relating to cyclical review process 2.3 Develop and seek approval of tools that verify and validate business continuity management framework activities, processes and plans 2.4 Consult with relevant stakeholders implementation of business continuity management framework 2.5 Manage business continuity management framework learning, development and exercises across organisation 2.6 Implement and conduct business continuity management program audits |
3. Review and evaluate business continuity management framework and strategies | 3.1 Review and analyse reports on business continuity management framework learning and development exercises 3.2 Review and analyse the organisation’s communication strategy and implement relevant changes 3.3 Review and update overall business continuity management framework activities, processes, plans and resources according to results pre- and post-activation 3.4 Analyse and integrate organisation’s business impact assessment and identify dependencies and interdependencies, as required 3.5 Seek feedback from and respond to relevant stakeholders on business continuity management framework and strategies |
Evidence of Performance
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
establish, monitor and review the formal and informal business continuity management framework and strategies for an organisation or work area, including:
consulting with relevant stakeholders to establish and implement a business continuity framework and system
developing and implementing a process to review a business continuity management framework in consultation with others
analysing, evaluating and updating a business continuity management framework
demonstrating leadership and authority for embedding business continuity management into corporate and organisational levels of a business.
Evidence of Knowledge
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
risk management strategy
business impact analysis
potential risks and interruption to critical business operations
governance structures
cyclical review process
tools that verify and validate business continuity management framework activities, processes and plans
internal and external dependencies and interdependencies
current organisation functions, including existing data and information systems
organisational policies and procedures relevant to the business continuity management framework
internal, external and industry disruptions
relationship of the business continuity management framework to other business processes.
Assessment Conditions
Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
workplace documents, including risk management documentation
organisational and industry information and data
organisational policies and procedures
workplace equipment and materials.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Foundation Skills
Reading | Interprets and analyses a vast range of textual information to review organisational agendas and policies |
Writing | Develops detailed workplace documentation clarifying complex ideas using relevant language and structure according to context and audience |
Oral communication | Uses clear language, appropriate tone and syntax to address key stakeholders and disseminate information |
Numeracy | Analyses numerical information to determine budgetary requirements |
Self-management | Takes responsibility and ownership of own work, intuitively recognising and managing factors that may affect achievement of outcomes Recognises, understands and applies organisational requirements in undertaking own tasks and achieving expectations Recognises the critical importance of clarifying, focusing and aligning goals and expectations to achieve outcomes |
Teamwork | Pays close attention to the ways information is communicated, recognising ways they may influence interpretation of a message and appreciating the subtleties Actively builds formal and informal networks to include key people with expert skills, knowledge, connections and decision-making power |
Problem solving | Uses formal decision making processes as scaffolding for thinking, seeking input, advice, feedback and specialist advice, as required Uses experience, analysis and intuition to decide whether an idea is worth developing and implementing |
Initiative and enterprise | Uses active listening, observational and questioning techniques to identify different perspectives and confirm, clarify or revise understanding |
Sectors
Critical Thinking and Problem Solving – Business Strategy